Reviewing Customer Reviews
Thankfully, the customer testimonial of old has morphed into a more helpful form online — the customer review. And while we repeatedly emphasize our commitment to our customers, it just rings a little more true when those words actually come from them.
In that vein, we’ve created a Customer Review section of the website. Here customers can leave their comments and reviews of their experience with Renaissance Bicycles. We find this form of feedback helpful to further evolve and upgrade our services … and we hope you will find the reviews valuable as well. In fact, each review can be graded with a “thumbs-up or down” to help validate their merit. And just for fun, the first reviewer to get 15 thumbs-ups will get $25 in Renaissance Bicycles bucks.
But enough reviewing the customer reviews already … here’s the link:
http://www.renaissancebicycles.com/customer-reviews/
2 Responses to “Reviewing Customer Reviews”
Wonderful service, great followup on technical questions, fast delivery!
Excellent buying experience!
Thanks!
Great experience with Bryan building out my Rivendell. Check out Bob’s Rivendell Sam Hillborne in the gallery pages. Thought I had a good idea of what components I wanted but Bryan’s knowledge and experience was extremely helpful in getting the ideal finished product. He never pushed me into a choice but helped me understand the advantages and disadvantages of each component and left the final selection up to me. Some examples being the cross-lever brake pulls, bar-end shifter, and front and rear racks (take a look). Next task I have for Bryan is to Renaissance my early 1980′s Lotus touring bike. Oh by the way, Sam rides like a dream.
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